Psyonix, the developer and publisher of Rocket League, has announced that it will be granting refunds to Mac and Linux players of the game who have requested one. The refund program is a response to the recent announcement that Psyonix will be discontinuing support for the game on those platforms.
Psyonix, the developer of Rocket League, has announced that it will be providing refunds to Mac and Linux players who purchased the game through Steam. The refunds will be granted due to the recent decision to discontinue support for the two platforms.
“We’re sorry for the inconvenience and disappointment caused by the discontinuation of Rocket League on Mac and Linux,” said Psyonix in a statement. “We hope that those who have been affected by this decision will take advantage of the refund option that Steam is offering.”
Players who wish to receive a refund must submit a request to Steam Support by April 23rd. More information on the refund process can be found on Psyonix’s website.
How to get a refund if you’re a Mac or Linux player
If you’re a Mac or Linux player who bought Rocket League through Steam, you may be eligible for a refund. Psyonix is offering refunds to players who bought the game on those platforms and can no longer play it due to the recent changes to the minimum system requirements.
If you meet the criteria for a refund, you can submit a request through Steam’s support site. You’ll need to provide your purchase details and explain why you’re requesting a refund. Psyonix will then review your request and decide whether or not to issue a refund.
If you’re not sure whether you meet the criteria for a refund, you can contact Psyonix directly for more information.
What Psyonix says about the refunds
“We’re sorry to announce that we have had to cancel the Mac and Linux versions of Rocket League. We understand that this may come as a disappointment to those of you who were looking forward to playing the game on those platforms, and we want to explain why this decision was made.
The truth is that the Mac and Linux versions of Rocket League were not up to our standards. The number of players who were actually able to play the game was very small, and we felt that it wasn’t worth continuing to support those versions of the game.
We know that this will come as a disappointment to some of you, but we hope that you understand our decision. We will be offering refunds to anyone who purchased the game on Mac or Linux. If you would like to request a refund, please contact our customer support team.
We want to thank all of our Mac and Linux players for their support, and we hope that you’ll continue to enjoy Rocket League on other platforms.”
How the refunds will work
Psyonix is offering refunds tomac and Linux Rocket League players who have purchased the game through Steam. The refunds will be processed through Steam, and will be based on the amount of time the player has been actively playing the game. Players will have to contact Psyonix directly to request a refund, and will need to provide proof of purchase and playtime.
When the refunds will be processed
Psyonix will be processing refunds for all Mac and Linux players who have purchased Rocket League on July 7th, 2016 or later. Refunds will be processed through the platform that the game was purchased on (Steam, Psyonix, or Oculus) and will be issued within the next 7-10 business days. If you have any questions or concerns, please contact Psyonix customer support at email@example.com. Thank you for your understanding.
What else you need to know about the refunds
Psyonix is refunding all Mac and Linux players who bought Rocket League prior to the game’s removal from those platforms. The refunds will be processed automatically, and should appear in players’ accounts within the next few days.
If you have any questions about the refunds, or if you don’t receive your refund within a few days, you can contact Psyonix customer service at [email protected]