By If you’re a Windows 10 power user, you know that you can customize just about everything. The same is true for the OEM support information that’s displayed in the About settings. Here’s a step-by-step guide on how to do it.
If you’re a PC manufacturer, you can customize the support information that appears when users right-click the This PC icon in File Explorer and select Properties. This information appears in the System pane, under the heading “Support Information.”
To customize this support information, you’ll need to create a special XML file and include it on your PC’s hard drive. Here’s how:
1. Create a text file named OEMSupportInformation.xml in the C:\ drive.
2. Add the following code to the file, replacing the placeholder text with your own company name, support URL, and phone number:
3.
OEMSupportInformation.xml
4. Save the file and close it.
That’s it! The next time someone right-clicks This PC and select Properties, they’ll see your company’s name, support URL, and phone number in the System pane.
Table of Contents
What is OEM support information?
OEM support information is the information that is provided by the manufacturer of a computer, device, or component about how to contact them for support or warranty purposes. This information can be found in the product documentation or on the manufacturer’s website.
How to change OEM support information in Windows 10
If you want to change the OEM support information in Windows 10, you can do so by modifying the registry. Here’s how:
1. First, you need to open the Registry Editor. To do so, press the Windows key + R, type “regedit” into the Run dialog, and press Enter.
2. Next, navigate to the following key in the Registry Editor:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\OEMInformation
3. On the right-hand side, you’ll see a few different values. The ones you need to worry about are OEMName and OEMUrl.
4. To change the OEMName value, double-click it, type in the new name, and click OK.
5. To change the OEMUrl value, double-click it, type in the new URL, and click OK.
6. Close the Registry Editor and restart your computer. The changes should take effect immediately.
That’s all there is to it! By following the steps above, you can easily change the OEM support information in Windows 10.
How to add or remove an OEM support information in Windows 10
If you want to add or remove an OEM support information in Windows 10, you can do so by following these steps:
1. Right-click on the Start button and select “Control Panel”.
2. In the Control Panel, click on “System and Security”.
3. In the System and Security window, click on “System”.
4. In the System window, click on “Advanced system settings”.
5. In the Advanced system settings window, click on the “Advanced” tab.
6. In the Advanced tab, click on the “Settings” button under “Performance”.
7. In the Performance Options window, click on the “Advanced” tab.
8. In the Advanced tab, under “Virtual memory”, click on the “Change” button.
9. In the Virtual Memory window, uncheck the “Automatically manage paging file size for all drives” checkbox.
10. In the Virtual Memory window, select the drive where Windows is installed and then click on the “Custom size” radio button.
11. In the Custom size field, type a new value for the paging file size. The new value must be larger than the current value.
12. Click on the “Set” button and then click on the “OK” button.
13. In the Performance Options window, click on the “OK” button.
14. In the Advanced system settings window, click on the “OK” button.
15. In the System window, click on “Device Manager”.
16. In the Device Manager window, expand the “Display adapters” category.
17. Right-click on the graphics card and select “Update Driver Software”.
18. In the Update Driver Software window, select “Search automatically for updated driver software”.
19. Windows will now search for and install the updated driver software for the graphics card.
20. Once the updated driver software has been installed, restart your computer.
How to edit OEM support information in Windows 10
If you have ever seen the “Support” or “About” section in the Windows 10 Settings app, you may have noticed that it contains some basic information about your PC. This information includes your PC’s manufacturer, model, and serial number.
If you are a professional user or technician, you may find it useful to edit this information to include your own contact details or company information. This can be useful if you need to provide support for a customer’s PC, or if you are selling a used PC and want to include your contact information in case the new owner has any questions.
Fortunately, Windows 10 makes it easy to edit this OEM support information. Here’s how:
1. Open the Settings app by pressing the Windows key + I on your keyboard.
2. Click on the “System” category.
3. On the left side of the window, select “About”.
4. On the right side of the window, scroll down to the “Support” section and click on the “Edit” button.
5. In the “Manufacturer” field, type in the name of your company or your own name.
6. In the “Model” field, type in a brief description of the PC.
7. In the “Serial Number” field, type in the PC’s serial number.
8. In the “Support Phone Number” field, type in your phone number.
9. In the “Support URL” field, type in your website address or a link to your company’s support page.
10. When you are finished, click on the “Save” button.
That’s all there is to it! From now on, anyone who views the “Support” or “About” section in the Windows 10 Settings app will see your custom information.
How to disable OEM support information in Windows 10
In Windows 10, you can disable OEM support information from being displayed in the About dialog. This can be useful if you are a OEM and you want to prevent end users from seeing your company information.
To disable OEM support information, use the following steps:
1. Open the Registry Editor.
2. Go to the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Explorer
3. Create a new DWORD value named NoOEMSupportInfo.
4. Set the value to 1 to disable OEM support information or set it to 0 to enable it.
5. Close the Registry Editor.
After you complete the steps, the OEM support information will no longer be displayed in the About dialog.
